About Mirava Jewelry
What type of jewelry does Mirava sell?
Mirava specializes in high-quality fashion jewelry designed for everyday wear. Our collections include trendy earrings, rings, necklaces, and bracelets, made from durable, waterproof materials that resist tarnishing.
Is Mirava jewelry really waterproof?
Absolutely! All Mirava jewelry is 100% waterproof. You can safely wear it in the shower, pool, ocean, or during workouts without worrying about tarnishing or fading.
What materials does Mirava use, and are they hypoallergenic?
Mirava jewelry is primarily crafted from premium stainless steel and plated with 18k gold for lasting quality. All our jewelry is hypoallergenic, nickel-free, and safe for sensitive skin.
Does Mirava offer custom or personalized jewelry?
Currently, Mirava does not offer personalized jewelry. However, we might introduce customization options in the future.
How should I care for my Mirava jewelry?
Mirava jewelry requires minimal care. Clean your pieces gently with mild soap and water, avoid harsh chemicals, and store them in a soft, dry place to maintain their shine.
Orders & Payment
Which payment methods are accepted at Mirava?
Mirava accepts major credit and debit cards, PayPal, Apple Pay, Google Pay, and secure buy-now-pay-later options (like Klarna) for easy checkout.
Can I change or cancel my Mirava order?
Orders are processed quickly, making modifications or cancellations challenging. Please contact us immediately at support@mirava.eu if changes are required. If the order has shipped, you'll need to process a return upon receipt.
Shipping & Delivery
Where does Mirava ship from, and does it ship internationally?
Mirava ships worldwide from our facility in Portugal. We deliver across Europe, North America, Asia, and beyond.
How long does Mirava delivery take?
Mirava orders are typically processed within 1-2 business days. Estimated delivery times are:
Europe: 1-7 business days
International: 5-15 business days
Will I need to pay import taxes or customs fees?
Customers outside the EU might be subject to import duties or taxes based on local regulations. EU customers do not incur customs fees.
Returns & Warranty
What is Mirava’s return policy?
Mirava offers a hassle-free 30-day return policy from the date you receive your order. Items must be unworn, undamaged, and in original packaging.
Does Mirava jewelry come with a warranty?
Yes, every Mirava piece comes with a generous 3-year warranty against manufacturing defects and premature tarnishing.
Additional Services & Information
Does Mirava have physical stores?
Currently, Mirava operates exclusively online at mirava.eu. We do not have physical retail stores.
Does Mirava offer a loyalty or rewards program?
Mirava doesn't have a rewards program yet, but we plan to launch one soon! Subscribe to our newsletter to stay updated.
Does Mirava provide gift-wrapping services?
Mirava jewelry arrives beautifully packaged, ready to gift. Dedicated gift-wrapping services may be introduced in the future.
Does Mirava offer ear piercing services?
No, Mirava does not offer ear piercing services.